A Digital Transformation in Protected Warranty
iWarranty: Now Available with your New Carrier Chillers
With the purchase of your *chiller, we are including an iWarranty, featuring the latest and most advanced digital IoT technology. We will activate your chiller for digital connectivity and you will receive from us our exclusive digital solution, Carrier SMART Service. The iWarranty extends the standard one-year warranty period to two years.
*Available for selected product ranges per region.
Choose The Smart Way To Care For Your Chillers
Carrier SMART brings together the power of the latest digital technologies to combine real-time insights and the ever-reliable support services of our technical teams.
Benefits of iWarranty
24/7 access to emergency remote technical support enabled with live real-time chiller data to support corrective actions
Carrier SMART Application
Access, for you and your facility maintenance teams, to the Carrier Smart application available through a web portal and mobile application
Automatically generated monthly reports for monitoring and evidence of equipment performance
Fully compliant equipment components and operations
Verified operation and configuration during the initial run-in period, documented through the Carrier SMART reporting tool
Enhanced equipment reliability and extended operational life of the equipment
Proactive troubleshooting to prevent small issues from becoming big, expensive problems
Customizable notifications via web portal or application for facility management teams
Live Data Access
Real-time, remote supervision of data – 24×7, 365 days a year
Remote or on-site intervention for advanced diagnostics
Automatically generated, customizable monthly reports
Operational data analysis for enhanced equipment reliability
Continuous energy performance improvement
Advanced analytics tools to identify hidden problems before they become emergency issues
Real-time data retrieved from website, including parameters log, event/temperature curve, and more
Carrier Smart Monthly Report
Monthly And Annual Reports Provide Details Of:
- Operating Times
- Number of Starts
- Event Reports
- Preventive Maintenance
Connected Services Advanced Analytics
An evolution from traditional maintenance and onsite reporting and analysis, Advanced Analytics transforms the operations of your chillers.
Powered by the CORTIX™ artificial intelligence platform, Advanced Analytics offers you all the information you need to keep your equipment performing its best and delivering its objectives.
Data transmitted from a remotely located chiller is translated, corralled, contextualized, and analyzed by an artiﬁcial intelligence to generate actionable insights that are categorized by priority.
Using the mobile or desktop application, you can view all your assets with a possible risk of failure, the reasons for their poor health, and the suggested remedies – all in one glance!
With Advanced Analytics, you can be assured of:
- Improved visibility of operations
- Reduced incidents of failure
- Increased uptime
- Proactive management
- Better equipment performance and efficiency
- Reduced operating and maintenance costs